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var(--line)}.stat-pill--primary{background:var(--accent-soft);border-color:var(--accent-border)}.stat-pill__value{font-size:22px;font-weight:800;font-variant-numeric:tabular-nums;line-height:1.1;color:var(--ink)}.stat-pill--primary .stat-pill__value{color:var(--accent)}.stat-pill__label{margin-top:4px;font-size:11px;font-weight:600;color:var(--muted);white-space:nowrap}.action-bar{display:flex;flex-wrap:wrap;gap:8px;margin:16px 0 12px}.table-card{border:1px solid var(--line);border-radius:var(--radius-sm);overflow:hidden;background:#fff}.table-card__head{display:flex;flex-wrap:wrap;justify-content:space-between;gap:12px;align-items:center;padding:12px 14px;background:var(--bg-subtle);border-bottom:1px solid 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th{top:26px;z-index:5}.followup-group-h{text-align:left;color:var(--muted);background:#f3f6f5}.followup-group-h--rebate,.followup-table th.cell-rebate-h{background:#eef6f2;color:var(--accent)}.followup-table .cell-cs-sticky{position:sticky;left:0;z-index:2;background:#fff;box-shadow:2px 0 4px -2px #11182714}.followup-table thead .cell-cs-sticky{z-index:7;background:#f3f6f5}.followup-table .cell-sticky-claim{position:sticky;right:0;z-index:2;background:#fff;box-shadow:-4px 0 6px -2px #11182714;overflow:visible}.followup-table .cell-sticky-wa{position:sticky;right:46px;z-index:2;background:#fff;overflow:visible}.followup-table thead .cell-sticky-claim,.followup-table thead .cell-sticky-wa{z-index:7;background:#eef6f2}.data-table tbody tr:nth-child(2n) .cell-tick{background:#e6f2ec}.data-table tbody tr:hover .cell-tick{background:#dceee6}.data-table tbody tr:nth-child(2n) .cell-tick--expired,.followup-table .cell-tick--expired{background:#fff7f2}.data-table tbody tr:hover .cell-tick--expired{background:#ffedd5}.data-table tbody tr:hover .cell-cs-sticky,.data-table tbody tr:hover .cell-sticky-wa,.data-table tbody tr:hover .cell-sticky-claim{background:#f0f7f4}.followup-table .cell-cs-sticky.cs-milk,.data-table tbody tr:nth-child(2n) .cell-cs-sticky.cs-milk,.data-table tbody tr:hover .cell-cs-sticky.cs-milk{background:#fff3c4}.followup-table .cell-cs-sticky.cs-warm-red,.data-table tbody tr:nth-child(2n) .cell-cs-sticky.cs-warm-red,.data-table tbody tr:hover .cell-cs-sticky.cs-warm-red{background:#ffc9bc}.followup-table .btn-phone-copy{display:inline-flex;align-items:center;justify-content:center;width:28px;height:24px;padding:0;border:none;background:transparent;cursor:pointer;font-size:14px;line-height:1}.followup-table .btn-phone-copy:hover{transform:scale(1.12)}.followup-table .phone-cell{display:inline-flex;align-items:center;gap:4px;max-width:100%}.followup-table 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.btn-expired-tick.is-copied{color:#c2410c}.followup-table .rebate-amt{color:var(--accent);font-weight:700;font-variant-numeric:tabular-nums}.followup-table td.is-followup-done{background:#f3f4f6;color:#4b5563;font-weight:600}.status-pill{display:inline-block;border-radius:999px;padding:0 4px;font-size:10px;font-weight:700;line-height:1.5}.status-pill--pending{background:#fef3c7;color:#92400e}.status-pill--claimed{background:#e5e7eb;color:#4b5563}.status-pill--sent{margin-left:3px;background:#e0f2fe;color:#075985;font-size:10px}.followup-table .btn--compact{padding:2px 3px;font-size:11px}.btn--wa:hover:not(:disabled){background:#5b21b6}.btn--wa.is-done{background:#64748b}.btn--wa.is-copied{background:var(--accent)}.btn--claim{width:100%;background:var(--accent);color:#fff;border:none}.btn--claim:hover:not(:disabled){background:#0a664c}.rebate-filter{display:flex;gap:4px;flex-wrap:wrap}.rebate-filter button{border:1px solid var(--line);background:#fff;border-radius:6px;padding:6px 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img{max-width:min(92vw,720px);max-height:88vh;object-fit:contain;border-radius:8px}.snap-tip{position:fixed;z-index:80;max-width:min(440px,calc(100vw - 24px));max-height:min(280px,calc(100vh - 24px));overflow:auto;padding:10px 12px;background:#1f2937;color:#fff;border-radius:8px;font-size:13px;line-height:1.5;white-space:pre-wrap;word-break:break-word;box-shadow:0 8px 24px #11182733;pointer-events:none}.snap-tip--flip{transform:translateY(-100%)}.kpi-row--timeout{background:#fff1f0}.kpi-row--grace{background:#fff8e8}@media(max-width:900px){.control-grid{grid-template-columns:1fr 1fr}.kpi-summary{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:700px){.dash{padding:16px 12px 48px}.control-grid,.view-tabs{grid-template-columns:1fr}.month-row__to,.status-bar__sep{display:none}}.desk-tabs{display:flex;gap:8px;margin:-4px 0 18px;padding:4px;border:1px solid var(--line);border-radius:12px;background:var(--bg-subtle);width:fit-content;max-width:100%}.desk-tabs__btn{border:none;background:transparent;color:var(--muted);font-size:14px;font-weight:700;padding:8px 14px;border-radius:9px;cursor:pointer}.desk-tabs__btn:hover{color:var(--ink)}.desk-tabs__btn.is-on{background:var(--card);color:var(--ink);box-shadow:0 1px 2px #0f172a14}.staff-desk{display:flex;flex-direction:column;gap:8px;max-width:820px}.staff-progress__title{margin:0 0 4px;font-size:14px;font-weight:700;color:var(--ink)}.staff-progress__bar{height:6px;border-radius:999px;background:#e5e7eb;overflow:hidden}.staff-progress__bar span{display:block;height:100%;background:var(--accent);border-radius:inherit}.staff-subs{display:flex;gap:8px}.staff-subs__btn{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);background:var(--card);color:var(--muted);font-size:13px;font-weight:700;padding:6px 10px;border-radius:999px;cursor:pointer}.staff-subs__btn.is-on{border-color:var(--accent-border);background:var(--accent-soft);color:var(--accent)}.staff-subs__n{min-width:22px;padding:1px 7px;border-radius:999px;background:#e5e7eb;color:#111827;font-size:13px;text-align:center}.staff-subs__btn.is-on .staff-subs__n{background:var(--accent);color:#fff}.staff-toast{margin:0;padding:6px 10px;border-radius:8px;font-size:13px;font-weight:800}.staff-toast.is-ok{background:#dcfce7;color:#166534}.staff-toast.is-err{background:#fee2e2;color:#991b1b}.staff-empty{padding:36px 20px;text-align:center;font-size:18px;font-weight:700;color:var(--muted);border:1px dashed var(--line);border-radius:20px;background:var(--card)}.staff-pack{display:flex;flex-direction:column;border:1px solid var(--line);border-radius:12px;overflow:hidden;background:var(--card)}.staff-mini{display:grid;grid-template-columns:4.5rem 4.25rem minmax(0,1fr) 11rem 5.75rem;align-items:center;gap:8px;min-height:44px;padding:6px 10px;border:none;border-radius:0;border-bottom:1px solid var(--line);background:transparent}.staff-mini:last-of-type{border-bottom:1px solid var(--line)}.staff-mini__cs{margin:0;font-size:15px;font-weight:800;font-variant-numeric:tabular-nums}.staff-mini__rm{margin:0;font-size:15px;font-weight:800;color:var(--accent);white-space:nowrap;font-variant-numeric:tabular-nums}.staff-mini__rm.is-empty{color:#9ca3af}.staff-spam{margin:0;min-width:0;font-size:12px;font-weight:600;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.staff-spam.is-empty{color:var(--muted);font-weight:600}.staff-copy,.staff-done,.staff-next__btn{min-height:30px;height:30px;border-radius:8px;font-size:13px;font-weight:700;cursor:pointer}.staff-copy{display:inline-flex;align-items:center;gap:5px;width:100%;padding:0 8px;border:1px solid #e5e7eb;background:#fff;color:#111827;font-variant-numeric:tabular-nums}.staff-copy span:last-child{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.staff-copy.is-copied{border-color:#86efac;background:#ecfdf5;color:#166534}.staff-copy:hover:not(:disabled){background:#f9fafb}.staff-copy:disabled,.staff-done:disabled,.staff-next__btn:disabled{opacity:.45;cursor:not-allowed}.staff-done,.staff-done-slot{width:100%;padding:0;border:none;background:var(--accent);color:#fff}.staff-done-slot{background:transparent}.staff-next{display:grid;grid-template-columns:4.5rem 4.25rem minmax(0,1fr) 11rem 5.75rem;align-items:center;gap:8px;padding:6px 10px;font-size:12px;font-weight:700;color:var(--muted);background:var(--bg-subtle)}.staff-next span{text-align:left}.staff-next__btn{width:100%;border:1px solid var(--line-strong);background:#fff;color:var(--ink)}.staff-next__btn:disabled{opacity:.35;cursor:not-allowed}.staff-next__btn--go{border:none;background:var(--accent);color:#fff}